The Hotel Chronicles

Standard

On Monday, I got up bright and early and headed out to one of my hotels. I decided to sit in the breakfast area and spread out all of my paperwork.

At some of my smaller hotels, they do a complimentary breakfast buffet. Breakfast usually runs from 6am until 9am. I noticed a large group of African Americans sitting in the breakfast area. They were clearly wrapping up a weekend family reunion and having a little breakfast together before they headed out. I enjoyed sitting in my corner listening to them and checking out the outfits (Aunt Hattie’s sequined beret with her gold shoes was fierce!)

At 9am, the breakfast attendant started putting food away. Folks were still trickling in and she was very accommodating for the late risers.

At 10:30, one of the family members strolled downstairs with her three children. As she looked around and didn’t see breakfast, she started getting loud. “Where is the free breakfast they promised us?”

Her family informed her that breakfast was from 6am through 9am, as it had been ALL weekend. The hotel attendant came out and saw her distress and went back in the kitchen and came out with some boxes of cereal, a pot of coffee and juice, yogurts for her kids and a small bowl of strawberries.

I smiled to myself and was really happy that even though all of the hot food was gone, the staff tried to accommodate the guest. I focused on my work when I heard “SO WAIT, I CAN”T GET NO WAFFLES?”

I looked up and saw the woman about to get crunk in there.

“WHAT AM I SUPPOSED TO DO WITH THIS STUFF? NO WAFFLES, NO EGGS, NO BACON? I PAID MY MONEY TO BE HERE LIKE EVERYBODY ELSE. THIS IS RIDICULOUS. I NEED TO SPEAK TO A MANAGER.”

One of the group’s elders came over and told her to sit down and stop being loud. He told her that she knew good and well that breakfast ended at 9am and it was 10:30. He also reminded her that she needed to represent the family and “stop all that hollering and foolishness”.

Whew, there’s always one in the family right? You know she was one of the youngest folks. What would we do without our elders? *sigh*

16 Responses »

  1. That makes me sick!!! I am happy an elder checked her.. your staff totally went out there way to accomodate her LATE butt hmph.. just goes to show that good service is still around.. she probably should have been upstairs packing.. wasn’t check out like 11am?? LOL

  2. *smiling @ the gracious staff & the family elder* Somebody could have helped her get them three babies together though dang. They know she like them waffles n bacon & that middle baby stay full off some eggs. LOL

  3. First I have to say I smiled when I saw the header. I love The Hotel Chronicles. I’m so glad someone was there to check her and she couldnt get away with that madness.

  4. wow that was very nice of the staff….I’m the person rushing down at 9:59 to get my WAFFLES I PAID FOR LIKE EVERYONE ELSE! bwahaaahaa

    the hotel chronicles never lets me down!

  5. I thought this was going to have a different ending. In my ending, I thought they were going to get you involved.
    I liked your ending better!

  6. People like her make me sick! I often stay at hotels that offer breakfast. At check-in you are told the time and there are signs. Read! People sleep on reading, but it answers so many questions!

  7. This is why I don’t work in the service industry. Dealing with people with NO broughtupsy is not for me. No ma’am.

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